Last Updated: March 25, 2026
Despite the use of the words "urgent" and "emergency" in our brand name and content, Urgent Plumbers does not provide, dispatch, or arrange emergency plumbing services. We are an online directory that lists plumbing businesses — nothing more.
If you are experiencing an emergency that threatens life or safety, call 000 (Triple Zero) immediately.
Urgent Plumbers is an informational directory website operated by The Signature Cheese Pty Ltd (ABN 36 689 421 314). Our sole purpose is to compile and present publicly available information about plumbing businesses operating in Australia, to assist consumers in finding and comparing plumbing professionals.
We do not:
Any decision to engage a plumbing professional found through our directory is entirely at your own discretion and risk. The contractual relationship is between you and the plumbing business directly — Urgent Plumbers is not a party to any such arrangement.
The terms "urgent" and "emergency" as used on this website (including in our brand name "Urgent Plumbers", page titles, category labels, and listing descriptions) refer to a category of plumbing service that certain businesses may offer. These terms do not indicate that:
Call 000 (Triple Zero) immediately. This includes flooding near electrical sources, major structural water damage, or any situation where there is immediate danger to life.
Do not operate any electrical switches, appliances, or naked flames. Evacuate the property immediately. Call your gas distributor's 24-hour emergency line from outside the building. Common emergency numbers: Jemena (VIC) 13 34 66, AusNet (VIC) 13 67 07, APA Group (various states) 1800 GAS LEAK.
Locate and turn off the main water shutoff valve (typically at your water meter near the front boundary of your property). Then contact an emergency plumber directly by phone.
Avoid contact with sewage water. Keep children and pets away from the affected area. Do not attempt to clean up until the source has been addressed by a licensed plumber.
All listing information on this website is sourced from publicly available data, primarily Google Business profiles. While we make reasonable efforts to keep this information current, we do not guarantee the accuracy, completeness, reliability, or currency of any information displayed on our website, including but not limited to:
Business details can change at any time and may not be reflected on our website immediately. You should always verify all information directly with the plumbing business before engaging their services.
Critical: Urgent Plumbers does not independently verify any plumber's trade licence, public liability insurance, professional indemnity insurance, professional qualifications, apprenticeship completion, or compliance certificates.
Where a listing displays feature tags such as "Licensed & Insured", these are based on information sourced from the business's Google Business profile or self-reported by the business owner through our claim process. These tags have not been confirmed, audited, or verified by Urgent Plumbers.
Under Australian law, all plumbing work must be carried out by a licensed plumber. It is your responsibility to verify that any plumber you engage holds a valid, current licence for the specific type of work required. You can verify licences through:
Before authorising any plumbing work, you should also confirm that the plumber carries adequate public liability insurance and will provide a compliance certificate upon completion.
The inclusion of any plumbing business in our directory does not constitute an endorsement, recommendation, referral, or guarantee of that business by Urgent Plumbers or The Signature Cheese Pty Ltd. This applies equally to:
Gas work is dangerous and must only be performed by a licensed gas fitter. Unlicensed gas work is illegal in all Australian states and territories and can result in carbon monoxide poisoning, explosions, fires, and death. Never attempt gas work yourself.
Some listings in our directory relate to gas fitting services. We do not verify that any listed business holds a current gas fitting licence. If you require gas work:
Blog articles and editorial content published on this website are provided for general informational purposes only. This content:
For any specific plumbing issue, safety concern, or emergency, always consult a licensed plumber directly.
Any pricing information displayed on this website (including price level indicators such as "Budget", "Standard", or "Premium", estimated price ranges, and callout fee ranges) is indicative only and should not be relied upon as an accurate representation of what any plumber will charge. Actual costs depend on:
Always obtain a written quote from the plumber before authorising any work. Do not rely on pricing information displayed on our website when making financial decisions.
To the maximum extent permitted by Australian law (including the Australian Consumer Law), The Signature Cheese Pty Ltd, its directors, officers, employees, and agents accept no liability for:
Nothing in this disclaimer excludes or limits any consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded or limited by law.
When you engage a plumbing professional directly, you are protected by the Australian Consumer Law. Licensed plumbers are required to:
If you have a dispute with a plumbing business, you should first contact the business directly. If the issue is not resolved, you can contact your state's consumer protection authority or fair trading office. Urgent Plumbers cannot mediate disputes between consumers and plumbing businesses.
If you have questions about this disclaimer or believe any information on our website is incorrect, please contact us:
Urgent Plumbers
Operated by The Signature Cheese Pty Ltd
ABN: 36 689 421 314
Email: hello@urgentplumbers.com.au
Victoria, Australia